Guests of The Nantucket Hotel are encouraged to utilize our exclusive VIP Arrival Package. Reserve a parking space for your car in our private lot in Hyannis, enjoy advance purchase fast ferry passenger reservations, and then we’ll meet you on-island with a pick-up to/from the hotel—it’s so easy and hassle-free. This exclusive Arrival Package makes the journey to/from The Nantucket Hotel that much more enjoyable.
Please note: Reservations must be made in our Hyannis parking lot for us to reserve your SSA fast ferry tickets. If parking is not added, we will add this to your reservation when reserving your SSA fast ferry tickets.
If you’ve already booked your stay at The Nantucket Hotel, click here to add the VIP Arrival Package.
Otherwise, please contact our reservations office at reservations@thenantuckethotel.com or call us toll-free at 866-807-6011. We encourage you to make your reservations well in advance of your arrival. Space is subject to availability at the time you make the booking to park your car in Hyannis and SSA fast ferry availability.
Steamship Authority Cancellations:
Where The Nantucket Hotel is booking your ferry tickets for the Steamship Authority, these reservations are nonrefundable within 48 hours of travel. This time is needed for us to contact the Steamship Authority and allow you a refund.
The issue for modifications is a different one and a little trickier as sometimes it could be much closer in, or even when they are on site. As such, if they leave a VM or send email we may miss this. I would suggest the following:
Steamship Authority Changes:
Please note that when calling, you will need your confirmation number, as all reservations are booked under The Nantucket Hotel and not your name.
Once any changes are made, please let us know so that we can modify your transportation between the hotel and the ferry. The Front Desk can be reached at 508-627-4747.
OPTION 1:
The Steamship Authority dock is less than a five-minute walk from our parking lot at 27 Pleasant Street. Crossing time is one hour to/from Nantucket. Allow yourself at least 30 minutes in advance of your SSA departure for parking and time to walk to the terminal. We do not offer shuttle service in Hyannis between our parking lot to/from the docks.
OPTION 2:
The Hy-Line dock is a 15-minute walk from our parking lot at 27 Pleasant Street. If you choose Hy-Line allow yourself at least 1 hour to first drop off your luggage at their Ocean Street dock and then park your car. Crossing time is one hour to/from Nantucket. On the return, upon arrival in Hyannis, we recommend that the driver walk up to the parking lot and return to the dock with the car to pick up the luggage and other passengers. . We do not offer shuttle service in Hyannis between our parking lot to/from the docks.
Before or after booking your parking with us, you need to book your passenger ferry tickets with the Hy-Line.
If you’ve already booked your stay at The Nantucket Hotel, click here to add the VIP Arrival Package.
Otherwise, please contact our reservations office at reservations@thenantuckethotel.com or call us toll-free at 866-807-6011. We encourage you to make your reservations well in advance of your arrival. Space is subject to availability at the time you make the booking to park your car in Hyannis and SSA fast ferry availability.
ADDRESS
77 Easton Street
Nantucket, MA 02554
RESERVATIONS
(866).807.6011 (Toll-Free USA)
508.310.1734
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