The Nantucket Reservation Policies & Administrative Fees

PAYMENT POLICIES:

  • Stays through May 31, 2023, payment is due in full
  • Stays for 2023 with arrival dates from June 1 onwards, 50% is charged upon booking and the remaining 50% is charged May 1, 2023
    (reservations made after May 1, 2023 payment is due in full)
  • Payments by Check, Money Order, Traveler’s Check, Master Card, VISA, or American Express are accepted
  • In addition to the rates described, there is a 5% Massachusetts State Tax and a 6.7% Local Rooms Tax
  • Check-in time is 4:00 p.m.
  • Check-out time is 10:00 a.m.

TRAVEL AGENTS POLICIES

10% commission on overnight accommodations (pretax) all season excluding holidays and festival periods.  Group or wedding block bookings are non-commissionable.

Email us after your guest’s departure to request your commission.

CANCELLATION POLICIES

Late cancellations have a significant impact on us due to our Island location and seasonal nature. Vacancies caused by early departures are considered to be cancellations and full payment of your reserved stay is expected. The cancellation policy does not apply to room blocks. 

Before confirming your reservation please check with your own state’s quarantine requirements upon your return from vacationing with us. These quarantine requirements are starting to loosen up significantly across the country for domestic travel. Refunds are not allowed for quarantine requirements in your own state so please determine this before you confirm your reservation with us.

Reservations for stays arriving between June 25th and the Saturday of Labor Day weekend of your reservation year have the following administrative fees and policies:

  • Fully refundable if canceled by February 1, of your reservation year
  • For cancellations made by May 1, of your reservation year, there is a $300.00 administrative fee per reservation
  • Cancellations made thereafter of your reservation year are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)

See Travel Insurance information to protect your investment

Reservations for stays arriving between the Sunday of Labor Day weekend and June 24th of your reservation year (excluding certain periods listed below) have the following administrative fees and policies:

  • For cancellations of more than 60 days prior to your arrival date of your reservation year, there is a  $50.00 administrative fee
  • For cancellations of 30-60 days prior to your arrival date of your reservation year, there is a $150.00 administrative fee
  • Cancellations made within 30 days prior to your arrival date of your reservation year are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)

See Travel Insurance information to protect your investment

PLEASE NOTE: For the below specialty periods, the following cancellation policy applies 

  • Elin Hilderbrand, Daffodil, Winefest, Memorial Day Weekend, Jefferies Conference, Film Festival, Columbus Day Weekend, Thanksgiving (including the following weekend), and Nantucket Christmas Stroll.
  • Cancel more than 60 days prior to your arrival dates of your reservation year = $50.00 administrative fee.
  • Cancel within 60 days prior to your arrival date of your reservation year = Non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee).

If either the boats or the airplanes are operating to/from Cape Cod, we expect guests to arrive as expected whether or not they planned to arrive by boat or plane. If all transportation to/from Cape Cod has been canceled on a given day, then a credit toward a future stay – or refund – will be issued for that night’s lodging. Once transportation services resume, guests are expected to arrive for the balance of their reservation. Travel delays, air cancellations from locations other than Cape Cod, missed connections, medical or any other travel issues will not merit any credits or refunds. These potential unforeseen problems are best addressed with travel insurance, as mentioned above. In the unlikely event of a hurricane or severe weather conditions, refunds will only be considered after the storm and only if two or more nights are unable to be occupied after the storm

The Nantucket on Instagram

𝗪𝗘 𝗦𝗖𝗥𝗘𝗔𝗠 𝗙𝗢𝗥 𝗜𝗖𝗘 𝗖𝗥𝗘𝗔𝗠

What’s your favorite scoop shop on the island?
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𝗪𝗘’𝗥𝗘 𝗕𝗔𝗖𝗞

Breeze is back open for breakfast, lunch, and dinner!

𝗕𝗿𝗲𝗮𝗸𝗳𝗮𝘀𝘁: Daily, 7:30AM - 10AM
𝗟𝘂𝗻𝗰𝗵: Thurs-Sat, 11:30AM - 2PM
𝗗𝗶𝗻𝗻𝗲𝗿: Thurs-Sat, 5PM - 9PM
𝗕𝗿𝘂𝗻𝗰𝗵: Sunday, 11:30AM - 2PM
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𝗢𝗨𝗥 𝗜𝗡-𝗛𝗢𝗨𝗦𝗘 𝗛𝗜𝗦𝗧𝗢𝗥𝗜𝗔𝗡

Meet Hugh. He’s a part of our welcoming party at the front desk, but he’s also one of the best sidewalk historians on Nantucket. Ask him about his walking tours of historic downtown Nantucket.
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𝗧𝗛𝗘𝗥𝗘’𝗦 𝗡𝗢 𝗡𝗘𝗘𝗗 𝗧𝗢 𝗙𝗜𝗚𝗛𝗧

If you’re feeling stir crazy with Breeze closed, we’re happy to share that we’ll be back open on March 10th (and looking better than ever…)
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𝗠𝗘𝗘𝗧 𝗪𝗔𝗬𝗡𝗘

If you’re a regular, you might already know him. He’s been a familiar face at Breeze for more than 10 years.

Breeze is back open on March 10th. We’ll see you then.
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𝗣𝗔𝗠𝗣𝗘𝗥𝗘𝗗 𝗣𝗨𝗣

We don’t show preference when it comes to guests checking in, except for our Pup & Play guests. They get an extra treat.

Tap the link in our bio to learn about our dog-friendly accommodation package..
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𝗧𝗛𝗘 𝗥𝗨𝗠𝗢𝗥𝗦 𝗔𝗥𝗘 𝗧𝗥𝗨𝗘…

Our pool will be open for April School Vacation.

Make your plans today and make a family getaway to the island this spring break.
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𝗠𝗘𝗘𝗧 𝗘𝗔𝗦𝗧𝗢𝗡

Maybe you’ve already met him. He’s our General Manager’s faithful pal, and a regular fixture of our lobby. Here he is soaking up some Caribbean sun at our sister resort in St. John, @lovangoresort.
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𝗚𝗘𝗧𝗧𝗜𝗡𝗚 𝗚𝗥𝗢𝗢𝗩𝗬

We’re closed for the month of February, but @thenantucket.club is open so members can keep their fitness groove on.
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𝗣𝗔𝗥𝗧𝗬 𝗟𝗜𝗞𝗘 𝗜𝗧’𝗦 𝟮𝟬𝟮𝟯

Looking forward to all the brides and grooms we get to celebrate with this year. Check out @thenantucketweddings for a look at how we like to get down!

📸: @lanecarolinephotography
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𝗟𝗢𝗩𝗘 𝗜𝗦 𝗜𝗡 𝗧𝗛𝗘 𝗔𝗜𝗥

Our Nantucket Romance package is the perfect Valentine’s Day gift for any Nantucket-loving couple.
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𝗖𝗢𝗟𝗗, 𝗕𝗢𝗟𝗗 & 𝗕𝗘𝗔𝗨𝗧𝗜𝗙𝗨𝗟

Nantucket always looks good. Even in the winter.

PC: @washashore_photography
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𝗦𝗨𝗡𝗡𝗬 𝗩𝗜𝗦𝗜𝗢𝗡𝗦

Make winter a little less dreary. Book a spring getaway to Nantucket and put sunny visions in your head, all winter long.
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𝗜𝗙 𝗬𝗢𝗨 𝗗𝗢𝗡’𝗧 𝗞𝗡𝗢𝗪, 𝗡𝗢𝗪 𝗬𝗢𝗨 𝗗𝗢

We’re closed until March 10th to give the hotel a refresh and to catch up some projects and updates we’ve been planning. Breeze will be closed, but The Nantucket Club will remain open to members throughout the month.

#ack #nantucket #nantucketing #newenglandresort #igersnewengland
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𝗬𝗢𝗚𝗔-𝗡𝗔-𝗗𝗢 𝗜𝗧

New Year’s resolutions come and go, but The Nantucket Club is here to Nama-Stay!

2023 Winter Memberships are available now.

#ack #nantucket #newengland #nantucketing #resort #igersnewengland
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Join us in congratulating Carlos Castrello as he takes the helm as General Manager of The Nantucket Hotel!

Carlos, his wife Fulya, and their dog Easton have been familiar faces at the hotel and around the island for many years. With us from the very beginning, we’re excited for Carlos to start his next chapter with the hotel as we move into our second decade.

#ack #nantucket #nantucketing #newengland #newenglandresort #nantuckethotel
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𝗠𝗘𝗥𝗥𝗬 𝗖𝗛𝗥𝗜𝗦𝗧𝗠𝗔𝗦

From all of us to you.

PC: @nantucket30milesatsea

#ack #nantucket #nantucketing
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𝗚𝗘𝗧 𝗖𝗢𝗠𝗙𝗢𝗥𝗧𝗔𝗕𝗟𝗘

Plush robes and luxurious bedding awaits.

#ack #nantucketing #nantucket
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𝗜𝗧’𝗦 𝗕𝗘𝗚𝗜𝗡𝗡𝗜𝗡𝗚 𝗧𝗢 𝗟𝗢𝗢𝗞 𝗔 𝗟𝗢𝗧 𝗟𝗜𝗞𝗘…

…the most wonderful time of the year.

PC: @saltairenantucket

#ack #nantucket #nantucketing
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𝗕𝗥𝗘𝗘𝗭𝗘 𝗢𝗡 𝗕𝗬

Breeze bar and restaurant is open for breakfast, lunch, and dinner.

Breakfast: daily 7:30 - 10:00 am
Brunch: Sunday 11:30 am - 2:00 pm
Lunch: Wed. - Sat. 11:30 am - 2:00 pm
Dinner: Wed. - Sat. 5:00 pm - 9:00 pm

#ack #nantucketing #nantucket
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𝗠𝗔𝗞𝗘 𝗜𝗧 𝗖𝗢𝗨𝗡𝗧

Finish the year on the right foot. Sign up for a winter membership at The Nantucket Club.

#ack #nantucketing #nantucket
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𝗦𝗧𝗥𝗢𝗟𝗟 𝗢𝗡 𝗕𝗬…

The best weekend of the year is coming right up. #nantucketstroll

#ack #nantucket #nantucketing
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𝗦𝗛𝗜𝗡𝗘 𝗢𝗡

The holidays are finally here. Tap the link in our bio to learn how we’re celebrating the season at The Nantucket Hotel this year.

📸: @nypicsdaily

#ack #nantucket #nantucketing #newengland #igersnewengland
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𝗚𝗢𝗟𝗗𝗘𝗡 𝗦𝗘𝗔𝗦𝗢𝗡

It’s still looking pretty golden

PC: @acklimate_info

#ack #nantucket #nantucketing #newengland #igersnewengland #newenglandresort
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𝗜𝗬𝗞𝗬𝗞

Our antique school bus is the most stylish way to get around town. #ifyouknowyouknow

#ack #nantucketing #nantucket #newengland #igersnewengland #resorts #newenglandresorts #littlegemresorts
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