The Nantucket Hotel & Resort

The Nantucket Reservation Policies & Administrative Fees

PAYMENT POLICIES:

Stays Labor Day, 2020 through June 1, 2021 – Full payment is due upon booking;

Stays June 1st, 2021 and thereafter – 50% is due upon booking and 50% is due May 1, 2021;

Bookings made May 1st and thereafter Full payment is due upon booking

  • Payments by Check, Money Order, Traveler’s Check, Master Card, VISA, or American Express are accepted
  • In addition to the rates described, there is a 5% Massachusetts State Tax and a 6.7% Local Rooms Tax
  • Check-in time is 4:00 p.m.
  • Check-out time is 10:00 a.m.
  • Travel Agent Commissions of 10% excluding the July 4th week and month of August

CANCELLATION POLICIES* – Late cancellations have a significant impact on us due to our Island location and seasonal nature. Vacancies caused by early departures are considered to be cancellations and full payment of your reserved stay is expected. Cancellation policy does not apply to room blocks. Reservations moved to 2021 due to Covid, regardless of stay dates, are nonrefundable if cancelled unless we are sold out and able to rebook the space.  If we are sold out, a refund will be offered less a 10% administrative fee.

Reservations for stays between June 25th and Labor Day have the following administrative fees and policies:

  • Fully refundable if canceled by February 1, 2021
  • For cancellations made by May 1, 2021, there is a $300.00 administrative fee per reservation
  • Cancellations made thereafter are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)

Reservations for stays between Labor Day and June 24th (excluding certain periods listed below) have the following administrative fees and policies:

  • For cancellations of more than 60 days prior to your arrival date, there is a  $50.00 administrative fee
  • For cancellations of 30-60 days prior to your arrival date, there is a $150.00 administrative fee
  • Cancellations made within 30 days prior to your arrival date are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)

PLEASE NOTE: For the below specialty periods, the following cancellation policy applies 

  • Elin Hilderbrand, Daffodil, Winefest, Memorial Day Weekend, Jefferies Conference, Film Festival, Columbus Day Weekend, Thanksgiving (including the following weekend), and Nantucket Christmas Stroll.
  • Cancel more than 60 days prior to your arrival dates = $50.00 administrative fee.
  • Cancel within 60 days prior to your arrival date = Non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee).

If either the boats or the airplanes are operating to/from Cape Cod, we expect guests to arrive as expected whether or not they planned to arrive by boat or plane. If all transportation to/from Cape Cod has been canceled on a given day, then a credit toward a future stay – or refund – will be issued for that night’s lodging. Once transportation services resume, guests are expected to arrive for the balance of their reservation. Travel delays, air cancellations from locations other than Cape Cod, missed connections, medical or any other travel issues will not merit any credits or refunds. These potential unforeseen problems are best addressed with travel insurance, as mentioned above.

In the unlikely event of a hurricane or severe weather conditions, refunds will only be considered after the storm and only if two or more nights are unable to be occupied after the storm.

The Nantucket on Instagram

We're closed for the moment to spruce the hotel up for the year ahead of us. We'll be back open in March and ready to host more cozy moments like this PC: @dirtandglass

#ack #nantucketing #nantucket #newengland #igersnewengland #newenglandresorts
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Missing celebrating the new year with all of you but can’t wait to see you all in the next year none-the-less! Happy 2021 from all of us at @thenantucket

#nantucket #ack #nantucketing #newengland #igersnewengland
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A merry merry Christmas from our family to yours 📸: @nantucketislandprints

#ack #nantucket #nantucketing #newengland #igersnewengland
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All is calm, all is bright, and the drinks aren’t bad either! Thanks to those who have chosen to cozy up with us this holiday season 🥃Did you know we have the most extensive hot drinks menu on the island? 📸: @ashleyculkins

#ack #nantucketing #nantucket #newengland #igersnewengland
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It’s the perfect December to stay in and stay cozy. Tag someone you want hunker down with on Nantucket 📸: @ashleyculkins
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#ack #nantucket #nantucketing #newengland #igersnewengland
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Looking your usual festive self, Nantucket. Raise your hand 🤚 if you love the #GreyLady in December 📸: @zofiaphoto
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#ack #nantucketing #nantucket #newengland #igersnewengland
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Things are looking magical in our lobby. Tap the link in our bio to learn about our holiday to-go boxes and other festive activities at the hotel this December!
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#nantucketing #ack #nantucket #igersnewengland #newengland
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Anyone else feeling festive as we stride into December? Tap the link in our bio to learn what’s happening at the hotel this holiday season 📸: @kristynewengland
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#ack #newengland #igersnewengland #nantucket #nantucketing
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Looking for the perfect gift this season? Why not give the gift of Nantucket with a Nantucket Hotel gift card? Tap the link in our bio to share a little #nantucketing with someone special in your life 📸: @kristynewengland
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#nantucket #ack #newengland #igersnewengland #cybermonday
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From all of us at The Nantucket Hotel, have a safe and happy Thanksgiving! 📸: @styleinherited
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#nantucket #nantucketing #newengland #igersnewengland #ack
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Dog party 🎉 in one of our pet-friendly cottages. Tap the link in our bio to learn about our pet-friendly accommodations! 📸: @mindybriar
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#nantucketing #nantucket #newengland #igersnewengland #dogfriendly #ack
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Introducing a new member of our family, @lovangoresort. Our newest sister resort is situated on a lush private island in the #USVI, just a short ride from St. John + St. Thomas. Featuring a beach club, a waterfront restaurant, and a villa for rent, Lovango will open for the season on December 23rd. Tap the link in our bio to browse Lovango’s new website. We’ll see you at the dock!
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#lovango #usvi #virginislands #usvirginislands #stjohn #stthomas
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Picture perfect ACK fall by @lck.photographs
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#ack #nantucketing #newengland #igersnewengland #nantucket
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More pumpkin pictures, because we’re big fans of October on #ACK 📸: @handydallaireevents
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#nantucketing #nantucket #newengland #igersnewengland #greylady
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Step into the season on the way up our front porch 📸: @theparishouse
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#ack #nantucket #nantucketing #newengland #igersnewengland #greylady #yankeemagazine
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It’s a golden time of the year here on the #GreyLady
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#nantucket #igersnewengland #newengland #ack #nantucketing
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Firepit season is coming 📸: @annah_todd
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#ack #nantucket #nantucketing #newengland #igersnewengland
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There’s still time to fall in love with this golden season on Nantucket 📸: @greyladygirl
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#nantucket #ack #newengland #nantucketing #igersnewengland
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It’s always robe & slippers season at 77 Easton Street 📸: @travelikealocalma
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#newengland #igersnewengland #nantucket #ack #nantucketing
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Lobster Caesar views 📸: @zacharyweiss
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#nantucketing #ack #nantucket #newengland #igersnewengland
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Morning rituals at The Nantucket 📸: @marcsford // @prepfordwife
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#newengland #igersnewengland #ack #nantucketing #nantucket
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Summer lingers on 📸: @stellenevolandes
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#nantucket #nantucketing #newengland #igersnewengland #ack
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September is here but that doesn’t mean summer is behind us. Tap the link in our bio to learn why. 📸: @vic_nkt
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#nantucketing #newengland #ack #igersnewengland #nantucket
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