The Nantucket Hotel & Resort

The Nantucket Reservation Policies & Administrative Fees.

2020 RESERVATION POLICIES (Amended due to COVID-19)

  • Full Payment is due upon booking
  • Payments by Check, Money Order, Traveler’s Check, Master Card, VISA or American Express are accepted
  • In addition to the rates described, there is a 5% Massachusetts State Tax and a 6.7% Local Rooms Tax
  • Check-in time is 4:00 p.m.
  • Check-out time is 10:00 a.m.
  • We normally offer Travel Agent Commissions of 10% excluding the July 4th week and month of August; however due to COVID-19, we are offering these commissions all season.

CANCELLATION POLICIES* – Late cancellations have a significant impact on us due to our Island location and seasonal nature.

Reservations for stays between July 1st and Labor Day (excluding the below specialty periods) have the following administrative fees and policies:

  • For cancellations made 30 days or more from arrival, there is a $300.00 administrative fee per reservation
  • Cancellations made within 30 day of arrival are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)
  • Vacancies caused by early departures are considered to be cancellations and full payment of  your reserved stay is expected

Reservations for stays between Labor Day and December 31, 2020 (excluding certain periods listed below), have the following administrative fees and policies:

  • For cancellations of more than 60 days prior to your arrival date, there is a  $50.00 administrative fee
  • For cancellations of 30-60 days prior to your arrival date, there is a $150.00 administrative fee
  • Cancellations made within 30 days prior to your arrival date are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)
  • Vacancies caused by early departures are considered to be cancellations and full payment of your reserved stay is expected

2021 PAYMENT POLICIES:

For those arriving June 1, 2021 or thereafter, 50% is charged upon booking and the remaining 50% is charged May 1, 2021. Bookings made after May 1, 2021 will be charged in full upon booking.
For those arriving before June 1, 2021, 100% is charged upon booking

2021 CANCELLATION POLICIES:

January 1, 2021 – June 25 and Labor Day – December 31, 2021: 

  • For cancellations of more than 60 days prior to your arrival date, there is a  $50.00 administrative fee
  • For cancellations of 30-60 days prior to your arrival date, there is a $150.00 administrative fee
  • Cancellations made within 30 days prior to your arrival date are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)
  • Vacancies caused by early departures are considered to be cancellations and full payment of your reserved stay is expected

Summer (June 25 – Labor Day): Refundable less $300 administrative fee if cancelled by May 1; nonrefundable thereafter unless we are sold out (less 10% administrative fee).

2020 & 2021 reservations PLEASE NOTE: For the below specialty periods, the following cancellation policy applies 

  • Elin Hilderbrand, Daffodil, Winefest, Memorial Day Weekend, Jefferies Conference, Film Festival, Columbus Day Weekend, Thanksgiving (including the following weekend) and Nantucket Christmas Stroll.
  • Cancel more than 60 days prior to your arrival dates = $50.00 administrative fee.
  • Cancel within 60 days prior to your arrival date = Non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee).

If either the boats or the airplanes are operating to/from Hyannis, we expect guests to arrive as expected whether or not they planned to arrive by boat or plane.  If all transportation to/from Hyannis has been cancelled on a given day, then a credit toward a future stay – or refund – will be issued for that night’s lodging. Once transportation services resume, guests are expected to arrive for the balance of their reservation. Travel delays, air cancellations from locations other than Hyannis, missed connections, medical or any other travel issues will not merit any credits or refunds. These potential unforeseen problems are best addressed with travel insurance, as mentioned above.

In the unlikely event of a hurricane or severe weather conditions, refunds will only be considered after the storm and only if two or more nights are unable to be occupied after the storm.

* Cancellation policy does not apply to group blocks

The Nantucket on Instagram

There’s still time to fall in love with this golden season on Nantucket 📸: @greyladygirl
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#nantucket #ack #newengland #nantucketing #igersnewengland
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It’s always robe & slippers season at 77 Easton Street 📸: @travelikealocalma
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#newengland #igersnewengland #nantucket #ack #nantucketing
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Lobster Caesar views 📸: @zacharyweiss
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#nantucketing #ack #nantucket #newengland #igersnewengland
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Morning rituals at The Nantucket 📸: @marcsford // @prepfordwife
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#newengland #igersnewengland #ack #nantucketing #nantucket
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Summer lingers on 📸: @stellenevolandes
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#nantucket #nantucketing #newengland #igersnewengland #ack
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September is here but that doesn’t mean summer is behind us. Tap the link in our bio to learn why. 📸: @vic_nkt
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#nantucketing #newengland #ack #igersnewengland #nantucket
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Checking into the weekend 📸: @stacieflinner
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#ack #nantucketing #nantucket #newengland #igersnewengland
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Pool days are here to stay when you stay with us this September. Tap the link in our bio to learn about the other summer activities and amenities that are lingering a little longer this September 📸: @jenniferjhughes
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#nantucket #ack #nantucketing #newengland #igersnewengland
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Summer later with us this September. Tap the link in our bio to learn about what’s happening around the hotel during this spectacular month on-island 📸: @mrsnipple_
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#nantucket #nantucketing #ack #newengland #igersnewengland #nantucketmagazine #yankeemagazine
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Did somebody say weekend? 📸: @howieguja // @janaguja
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#nantucketing #igersnewengland #newengland #ack #nantucket
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Summer later with us this September. Tap the link in our bio to learn about what’s happening around the hotel during this spectacular month on-island 📸: @jackiegreaney // @pjhavel
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#nantucket #nantucketing #ack #newengland #igersnewengland #nantucketmagazine #yankeemagazine
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What a pretty little island we have here 📸: @kristenconnorphotography
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#ack #nantucket #nantucketing #newengland #igersnewengland
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Congrats to @mpappag, the latest winner of our #MyVintageSummer series! Her vintage summer photo stirred our Timeless Summer heartstrings and captured the essence of a day of adventures under the sun. If you have a vintage family photo that you think will do the same, share it with us and you might win a Nantucket vacation (or one with our sister resort, @winnetu.mv). Tap the link in our bio to learn more, and happy summering!
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#ack #nantucket #nantucketing #newengland #igersnewengland #summer
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Pop the cork! 🍾🍾 Opened the newspaper yesterday and found out we’ve been named @tripadvisor’s #1 Luxury Hotel of the year. Thanks to our wonderful guests who made this exciting award possible! Head to the link in our bio to read more! 📸: @stacieflinner
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#ack #nantucket #nantucketing #newengland #igersnewengland
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Blooming with fun over at The Nantucket this summer- tap the link in our bio to learn about how we’re making this summer timeless 📸: @katiefromboston
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#newengland #igersnewengland #ack #nantucketing #nantucket
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Endless blooms 🌸 this time of the year 📸: @vic_nkt
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#nantucketing #ack #newengland #igersnewengland #nantucket
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The crunch of oyster-shells and the smell of hydrangeas means you’re probably staying in one of our cottages 📸: @jackiegreaney // @pjhavel
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#nantucket #nantucketing #ack #newengland #igersnewengland
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30 miles out to sea and never a dull sight to see 📸: @jamie.watkins
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#nantucket #ack #nantucketing #newengland #igersnewengland
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Every day feels like the weekend on this island 📸: @shorelinesillustrated
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#nantucket #nantucketing #ack #newengland #igersnewengland
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It’s a great day to have a great day. Happy 4th from all of us at The Nantucket Hotel 🇺🇸 📸: @howieguja
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#nantucketing #ack #nantucket #newengland #igersnewengland
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Sights and scenes like this surround you on the pleasant stroll into town from our front door 📸: @pjhavel
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#ack #nantucket #nantucketing #newengland #igersnewengland
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Did you know that the cottages at The Nantucket Hotel are dog-friendly? 👋 to @hunt.the.whoodle who was with us recently!
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#ack #nantucket #nantucketing #newengland #igersnewengland #resorts #dogfriendlyresorts #dogfriendlyhotel
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