The Nantucket Reservation Policies & Administrative Fees

PAYMENT POLICIES:

Stays Labor Day, 2020 through June 1, 2021 – Full payment is due upon booking;

Stays June 1st, 2021 and thereafter – 50% is due upon booking and 50% is due May 1, 2021;

Bookings made May 1st and thereafter Full payment is due upon booking

  • Payments by Check, Money Order, Traveler’s Check, Master Card, VISA, or American Express are accepted
  • In addition to the rates described, there is a 5% Massachusetts State Tax and a 6.7% Local Rooms Tax
  • Check-in time is 4:00 p.m.
  • Check-out time is 10:00 a.m.

TRAVEL AGENTS POLICIES

10% commission on overnight accommodations (pretax) all season excluding holidays and festival periods. 
Email us after your guest’s departure to request your commission.

 

CANCELLATION POLICIES

Late cancellations have a significant impact on us due to our Island location and seasonal nature. Vacancies caused by early departures are considered to be cancellations and full payment of your reserved stay is expected. The cancellation policy does not apply to room blocks. Reservations moved to 2021 due to Covid, regardless of stay dates, are nonrefundable if canceled unless we are sold out and able to rebook the space.  If we are sold out, a refund will be offered less a 10% administrative fee.

Before confirming your reservation please check with your own state’s quarantine requirements upon your return from vacationing with us. These quarantine requirements are starting to loosen up significantly across the country for domestic travel. Refunds are not allowed for quarantine requirements in your own state so please determine this before you confirm your reservation with us.

Reservations for stays between June 25th and Labor Day have the following administrative fees and policies:

  • Fully refundable if canceled by February 1, 2021
  • For cancellations made by May 1, 2021, there is a $300.00 administrative fee per reservation
  • Cancellations made thereafter are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)

Reservations for stays between Labor Day and June 24th (excluding certain periods listed below) have the following administrative fees and policies:

  • For cancellations of more than 60 days prior to your arrival date, there is a  $50.00 administrative fee
  • For cancellations of 30-60 days prior to your arrival date, there is a $150.00 administrative fee
  • Cancellations made within 30 days prior to your arrival date are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)
COVID-19 Related Cancellations: 
  • If a guest comes down with COVID within 14 days advance of your scheduled arrival date at The Nantucket Hotel, with a written positive result, the reservation payment amount may be used towards a future stay for up to 12 months. There are no refunds.

 

PLEASE NOTE: For the below specialty periods, the following cancellation policy applies 

  • Elin Hilderbrand, Daffodil, Winefest, Memorial Day Weekend, Jefferies Conference, Film Festival, Columbus Day Weekend, Thanksgiving (including the following weekend), and Nantucket Christmas Stroll.
  • Cancel more than 60 days prior to your arrival dates = $50.00 administrative fee.
  • Cancel within 60 days prior to your arrival date = Non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee).

If either the boats or the airplanes are operating to/from Cape Cod, we expect guests to arrive as expected whether or not they planned to arrive by boat or plane. If all transportation to/from Cape Cod has been canceled on a given day, then a credit toward a future stay – or refund – will be issued for that night’s lodging. Once transportation services resume, guests are expected to arrive for the balance of their reservation. Travel delays, air cancellations from locations other than Cape Cod, missed connections, medical or any other travel issues will not merit any credits or refunds. These potential unforeseen problems are best addressed with travel insurance, as mentioned above.

In the unlikely event of a hurricane or severe weather conditions, refunds will only be considered after the storm and only if two or more nights are unable to be occupied after the storm

The Nantucket on Instagram

Falling in love with autumn on #ACK. Share your #nantucketing photos with us during this 🍂🍁 season.

📸: @touchofgrayblog
...

How you do know it's October on Nantucket? The pumpkins start cascading down our front porch!

📸: @palmbeachlately

#nantucket #ack #nantucketing
...

Big news! Did you hear that our sister resort is now accepting reservations for its new accommodations? @lovangoresort reopens for its second season with expanded amenities and experiences, including luxury Treehouse, Glamping, and Villa accommodations. Tap the link in our bio to learn more and follow @lovangoresort for all the latest from the #USVI

#ack #nantucketing #nantucket #virginislands #lovango #isvirginislands #stjohn #stthomas
...

Sailing into the weekend…

📸: @nantucket30milesatsea

#Nantucket #Nantucketing #ACK
...

Full sail through summer. Raise your hand ✋ if you’re looking forward to a September that promises to be just as beautiful!

📸: @mindybriarphotography

#ack #nantucketing #Nantucket
...

Summertime, and the living is easy

📸: @amy_guzzi_

#nantucket #nantucketing #ack
...

A full service social, fitness, and pool club, right in Nantucket’s historic Brant Point. Tap the link in our bio to learn more about a week, month, or season-long membership at The Nantucket Club.

📸: @kaloughlin

#ack #nantucketing #nantucket
...

Clambake season is upon us and @breezenantucket’s Old Fashioned Clambakes are happening each Monday this summer. Call ahead to reserve your seat! Link in bio for details.

#nantucketing #nantucket #ack
...

Have you tried @breezenantucket this summer? Chef Adam Votaw’s menu of small plates, shareables, and coastal creations is turning heads and bringing tables together.

#nantucket #nantucketing #ack
...

Old fashion hospitality never goes out of style.

#nantucketing #nantucket #ack
...

Summer’s here. Dive right in.

📸: @erinmcginn

#nantucket #ack #nantucketing
...

Looking forward to a good old fashioned 4th of July, Nantucket-style 🇺🇸🇺🇸

#ack #nantucketing #nantucket
...

We were honored that our bus was involved in Hafsa Lewis’ installation for @fairwindsnantucket’s Blooming Bids for Nantucket's Kids last week. Our wonderful old bus was looking gorgeous for a good cause. Follow our friends at @fairwindsnantucket for more.

#ack #nantucketing #nantucket
...

Breezing into the weekend with Lobster Tacos at @breezenantucket

📸: @ingridbrown_

#ack #nantucket #nantucketing
...

Beep! beep! Next stop, Summer!

📸: @prepfordwife // @marcsford

#ack #nantucket #nantucketing
...

Happy Father’s Day to all the fun, inspiring, wise, and loving dads out there, from all of us at The Nantucket

📸: @emilyelisabethphotography

#ack #nantucketing #nantucket
...

Monday night clambake are back starting June 28th! Each Monday this summer, @breezenantucket will be serving up our signature Clambakes with good food, good company, and live music. Space fills up fast, so be sure to make a reservation! Tap the link in our bio to learn more.

📸: @jackiegreaney // @pjhavel

#ack #nantucketing #newengland #yankeemagazine #nantucket #clambake
...