The Nantucket Hotel & Resort

The Nantucket Reservation Policies & Administrative Fees.

2020 RESERVATION POLICIES (Amended due to COVID-19)

All reservations for stays with departure dates through July 1, 2020 are fully refundable if cancelled at least 24-hours prior to arrival!

  • Full Payment is due upon booking
  • Payments by Check, Money Order, Traveler’s Check, Master Card, VISA or American Express are accepted
  • In addition to the rates described, there is a 5% Massachusetts State Tax and a 6.7% Local Rooms Tax
  • Check-in time is 4:00 p.m.
  • Check-out time is 10:00 a.m.
  • We offer Travel Agent Commissions of 10% excluding the July 4th week & the month of August 

CANCELLATION POLICIES* – Late cancellations have a significant impact on us due to our Island location and seasonal nature.

Reservations for stays with departure dates through July 1, 2020:

  • Fully refundable if cancelled at least 24-hours prior to arrival

Reservations for stays between July 1st and Labor Day (excluding the below specialty periods) have the following administrative fees and policies:

  • For cancellations made 30 days or more from arrival, there is a $300.00 administrative fee per reservation
  • Cancellations made within 30 day of arrival are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)
  • Vacancies caused by early departures are considered to be cancellations and full payment of  your reserved stay is expected

Reservations for stays between Labor Day and December 31, 2020 (excluding certain periods listed below), have the following administrative fees and policies:

  • For cancellations of more than 60 days prior to your arrival date, there is a  $50.00 administrative fee
  • For cancellations of 30-60 days prior to your arrival date, there is a $150.00 administrative fee
  • Cancellations made within 30 days prior to your arrival date are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)
  • Vacancies caused by early departures are considered to be cancellations and full payment of your reserved stay is expected

2021 PAYMENT POLICIES:

For those arriving June 1, 2021 or thereafter, 50% is charged upon booking and the remaining 50% is charged May 1, 2021. Bookings made after May 1, 2021 will be charged in full upon booking.
For those arriving before June 1, 2021, 100% is charged upon booking

2021 CANCELLATION POLICIES:

January 1, 2021 – June 25 and Labor Day – December 31, 2021: 

  • For cancellations of more than 60 days prior to your arrival date, there is a  $50.00 administrative fee
  • For cancellations of 30-60 days prior to your arrival date, there is a $150.00 administrative fee
  • Cancellations made within 30 days prior to your arrival date are non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee)
  • Vacancies caused by early departures are considered to be cancellations and full payment of your reserved stay is expected

Summer (June 25 – Labor Day): Refundable less $300 administrative fee if cancelled by May 1; nonrefundable thereafter unless we are sold out (less 10% administrative fee).

2020 & 2021 reservations PLEASE NOTE: For the below specialty periods, the following cancellation policy applies 

  • Elin Hilderbrand, Daffodil, Winefest, Memorial Day Weekend, Jefferies Conference, Film Festival, Columbus Day Weekend, Thanksgiving (including the following weekend) and Nantucket Christmas Stroll.
  • Cancel more than 60 days prior to your arrival dates = $50.00 administrative fee.
  • Cancel within 60 days prior to your arrival date = Non-refundable unless we are sold out for the entire period of your reservation (less a 10% administrative fee).

If either the boats or the airplanes are operating to/from Hyannis, we expect guests to arrive as expected whether or not they planned to arrive by boat or plane.  If all transportation to/from Hyannis has been cancelled on a given day, then a credit toward a future stay – or refund – will be issued for that night’s lodging. Once transportation services resume, guests are expected to arrive for the balance of their reservation. Travel delays, air cancellations from locations other than Hyannis, missed connections, medical or any other travel issues will not merit any credits or refunds. These potential unforeseen problems are best addressed with travel insurance, as mentioned above.

In the unlikely event of a hurricane or severe weather conditions, refunds will only be considered after the storm and only if two or more nights are unable to be occupied after the storm.

* Cancellation policy does not apply to group blocks

The Nantucket on Instagram

Feeling grateful today 📸: @mistrichins
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#ack #nantucketing #newengland #igersnewengland #nantucket #mdw
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This week we spoke with Jasper Young, third generation Nantucketer at the family business. With their iconic spinning sign, @youngsbikeshop is a familiar sight to anyone who’s ever disembarked at Nantucket’s Steamship Authority Wharf. Tap our story for a link to our conversation with Jasper!
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#ack #nantucketing #nantucket #newengland #igersnewengland
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It’s always magical here, but when the blooms start arriving there’s a little extra magic 📸: @zofiaphoto
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#nantucketing #ack #newengland #igersNewEngland #nantucket
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This week we spoke with Don Peacock of @tallshiplynx. Tap our Story for a link to read our a Island Spotlight about the history of the ship and Don’s involvement with the Lynx Educational Foundation
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#Nantucketing #ACK #NewEngland #igersNewEngland #Nantucket
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Sunny days and flowers are here to stay | 📸: @nantucketsarah @fishernantucket
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#Nantucketing #Nantucket #ACK #NewEngland #igersNewEngland
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Make Mother’s Day extra special this year with a delicious take-out feast prepared and packaged by Chef Al and his team at Breeze. Get your order in by this Thursday (May 7th) and we’ll get prepping for you! Link in bio for details.
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#Nantucketing
#ACK
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Meet us on Zoom for a virtual Mother’s Day Weekend Tea tasting with concierge Sharon Quigley and Nantucket Tea Company. Follow the link in our bio to learn more and to purchase a tea sampler to accompany the tasting! Orders must be placed by May 3rd.
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#Nantucketing
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Daffodils on our mind today.. 📸: @ackchamber #ACKDaffy
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#daffy #daffyfest #nantucket #nantucketing #ACK #NewEngland #igersNewEngland
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Our friends over at @ackhistory putting it in context 📸: @jessicajenkinsphotography .
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#Nantucketing
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#ACK
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#TimelessSummer
#myvintagesummer
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This week, we spoke with Jack Fritsch , proprietor of @nantucketantiques and antiquarian extraordinaire. Check out the link in our bio to read about his favorite artifacts over the years, and how a career in Evolutionary Biology first brought him to Nantucket .
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#ACK
#Nantucketing
#Nantucket
#NewEngland
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#TimelessSummer
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Friday is for #DogsOfQuarantine and @easton.the.nantucket.pup is ours! Share a picture of your quarantined pup with us! .
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#Nantucketing
#ACK
#NewEngland
#igersNewEngland
#Nantucket

#TimelessSummer

#myvintagesummer
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Looking forward to seeing these blooms come back into our life- we all need some sunshine and flowers right now 📸: @kristynewengland #ACK #Nantucketing #Nantucket #NewEngland #igersNewEngland

#TimelessSummer

#myvintagesummer
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Happy Easter from all of us at The Nantucket! 📸: @zofiaphoto
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#TimelessSummer

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Raise your hand if you miss Fulya! 👋 ...

Tune in via Facebook live for a half hour of guided meditation led by mindfulness guru Liam McClintock. Join us at 1:30 PM via Facebook Live at The Nantucket Club’s page .
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#ACK
#Nantucketing
#Nantucket
#NewEngland
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Don’t let Easter sneak up on you! Let us do the cooking this year with our convenient Easter Basket takeout Feast. Choose from three feast options and we’re prepare it with a few holiday surprises! Check out the link in our bio for details! ...

Missing our fun and wonderful guests- can’t wait to have you all back with us for sunny days ahead! 📸: @prepfordwife & @marcsford .
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#Nantucketing
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We’re grateful for the sunshine and beautiful pictures from @emilyemillington. What are you thankful for these days? .
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#Nantucketing
#ACK
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Enjoy a moment of peace with Nantucket Club yoga instructor @patricia_dolloff. Tune in to Pat’s Vinyasa Yoga class at 9am this Saturday and Sunday via a live stream from our ballroom. Click our story to watch this morning’s class! .
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#Nantucketing
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Dispatch from our friends over at @capturenantucket. Eleanor Hallewell’s photography keeps our mind on the stunning days ahead of us! 📸: @capturenantucket .
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The results are in and we have heard you!
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The top three food categories Islanders want more of are:
Comfort Food
Italian
Mexican
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In addition, our survey said that many of you want a kids to-go menu and prefer curbside pick-up rather than delivery. We are working on updating our menu with some great new dishes to include your choices. Stay tuned for a new menu tomorrow and thanks for taking our survey!
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Breeze is open tonight for curbside dinner pickup!
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Welcome, spring! Hoping for blossoms like this soon! 📸 @anantucketsummer .
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#ACK #Nantucketing #NewEngland #igersNewEngland #Nantucket #myvintagesummer
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